Ordering and Shipping Information
- Please fill out your “Ship To” destination with a physical street address—we cannot ship internet to P.O. boxes or A.P.O. boxes. For delivery to an A.P.O., please call or fax us to place your order.
 For orders weighing 100 lbs. or more, one of several freight lines we routinely use will likely be the most economical shipping solution. Please call us at 1-800-345-3036 for shipping cost and estimated delivery time.- Please allow time for order fulfillment: general stock items (hats, shirts, safety supplies, cots, etc.) take 1–3 days depending on availability, Custom Kits run 2–4 weeks.
- Please note: there is a $2.95 handling charge added to all orders less than $50.00. This is in addition to the shipping charge and it covers the cost of the shipping box, picking, packing, invoicing and general processing.
- The name and address, including ZIP code, that you enter for Credit Card Billing Information must match name and address, including ZIP code, on Credit Card you are using.
- Item descriptions and prices are subject to change without notice.
Government Buyers: We’re Ready for You!
- ProPac is familiar with local government purchasing practices.We accept Purchase Orders and requisitions, as well as “P” cards. Please call, fax or e-mail if there are any billing details we should be aware of.
- If you need help processing grants and need quotes or invoices, we can assist you there as well.
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